Shipping policy
At ALFAJR KEFFIYEH CO., we aim to get your order to you as quickly and reliably as possible. Please review the details below for information on processing times, shipping rates, and delivery estimates.
Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays) after receiving your order confirmation. You will receive a notification once your order has shipped.
Domestic Shipping (Pakistan)
We currently offer Cash on Delivery (COD) for all orders within Pakistan. Domestic orders are typically delivered within 3-7 business days, depending on your location.
International Shipping
We ship to customers across the United States, United Kingdom, Canada, Australia, Europe, and other international destinations. International orders are shipped at a flat rate, with delivery typically taking 7-14 business days depending on the destination country and customs processing.
Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total at checkout.
Order Tracking
Once your order ships, you will receive a confirmation with tracking information where available, so you can follow your package's progress to your door.
Delayed or Lost Shipments
While we work with trusted courier partners, occasional delays can occur due to customs processing, weather, or courier capacity. If your order has not arrived within the expected timeframe, please contact us at info@alfajrkeffiyeh.com and we will help track down your package.
Questions?
If you have any questions about shipping rates, delivery times, or your specific order, please reach out to us at info@alfajrkeffiyeh.com or via WhatsApp at +92 339 531 1555.