Privacy policy
Last updated: june 24,2026
This Privacy Policy describes how ALFAJR KEFFIYEH CO. ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from alfajrkeffiyeh.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the "Last updated" date.
How We Collect and Use Your Personal Information
We collect personal information about you from a variety of sources, depending on how you interact with us.
Information We Collect Directly From You
- Basic contact details, including your name, address, phone number, and email
- Order information, including billing address, shipping address, payment confirmation, email address, and phone number
- Account information, including your username and password
- Shopping information, including items you view, add to your cart, or add to your wishlist
- Customer support information, including details you share when contacting us
Information We Collect Through Cookies
We automatically collect certain information about your interaction with our Services ("Usage Data") using cookies, pixels, and similar technologies. This may include device information, browser information, network connection information, your IP address, and other details about your interaction with our Services.
Information We Obtain From Third Parties
We may obtain information about you from third parties, including:
- Companies that support our Site and Services, such as Shopify
- Our payment processors, who collect payment information to process your orders
- Advertising and analytics partners who help us understand how customers interact with our Services
How We Use Your Personal Information
- Providing Products and Services: to process payments, fulfill orders, manage your account, arrange shipping, and handle returns and exchanges
- Marketing and Advertising: to send promotional communications and tailor advertising, where permitted
- Security and Fraud Prevention: to detect and prevent fraudulent or unlawful activity
- Communicating With You: to provide customer support and respond to your inquiries
Cookies
We use cookies to power and improve our Site, remember your preferences, and better understand how customers use our Services. For more information about cookies used through Shopify, see https://www.shopify.com/legal/cookies. Most browsers accept cookies by default, but you can adjust your browser settings to remove or reject cookies. Please note that blocking cookies may affect site functionality.
How We Disclose Personal Information
We may disclose your personal information to:
- Vendors and service providers who perform services on our behalf (such as payment processing, shipping, and customer support)
- Business and marketing partners, including Shopify
- Parties involved in a business transaction such as a merger, sale, or restructuring
- Authorities, where required to comply with legal obligations
User-Generated Content
If you submit product reviews or other content to public areas of our Services, this content may become publicly accessible. We are not responsible for how others use information you choose to share publicly.
Third-Party Websites and Links
Our Site may link to websites operated by third parties. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before sharing personal information.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
Security and Retention of Your Information
We take reasonable steps to protect your personal information, though no method of transmission or storage is completely secure. We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or receive a copy of your data, and the right to object to or restrict certain processing. To exercise these rights, contact us using the details below.
International Users
We may transfer, store, and process your personal information outside the country you live in, including in Pakistan, where our business is based. By using our Services, you consent to this transfer.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, please contact us at info@alfajrkeffiyeh.com or at Shop 15-16, Abdullah Market, Juna Market, Karachi, Pakistan 75200.